For custom logos, digitizing fee is one time setup fee and is non refundable as we have to spend hours converting your logo to stitches and days for sewing samples.
This one time fee is waived once we have your digitized logo on file and for future orders.
Digitizing a custom artwork and logo and fees:
Digitizing is the process of converting your logo or artwork to a stitch or embroidery format so the machine can read and embroider the design file. Digitizing fee is our in-house labor fee to recreate your artwork into the proper format for production and is a proprietary file format by the design team to achieve the highest quality of finished work. We will work with you to achieve the best stitch design for your artwork or logos. A one time, non-refundable $35.00 digitizing fee will be charged to digitize each provided and uploaded image. Whether you go with the order or cancel it, this one time digitizing fee is non-refundable since we incur labor hours in digitizing and sewing samples to produce your artwork into an embroidered finished product.